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Proposal Response Requirements

This section addresses the RFP requirements and outlines our commercial approach.

Company overview

See About Newism.

Team structure

The project team includes:

  • Leevi: Founder / Technical Director
  • Penny: Partner / Account Manager
  • Raz: Creative Director
  • Saxman: Developer

See Team.

Case studies

Urban List itself is our primary reference. We have partnered with Urban List for over ten years, delivering the current platform and supporting its evolution through multiple phases of growth. This proposal builds directly on that relationship and the retained knowledge it represents.

See Work that matters for case studies of relevant projects.

Delivery methodology

The RFP describes an ambitious platform with broad scope. Some requirements are well-defined; others will need clarification. The requirements are not yet prioritised, which makes line-by-line costing impractical without more information.

We can deliver on all aspects of the RFP. To do so effectively, we start with discovery to understand priorities and define requirements precisely before committing to a detailed build estimate.

Phase 1: Discovery & Requirements Refinement

Purpose:

  • Understand the project in detail
  • Clarify ambiguous requirements
  • Identify dependencies and risks
  • Establish shared understanding before significant investment

Outputs:

DeliverableDescription
Prioritised requirements (MoSCoW)All RFP requirements categorised by priority
User storiesKey functionality defined as user stories
Technical flow charts and state diagramsHow key systems work: search, content taxonomy, membership sign-up and billing
Content modelEntity relationships and taxonomy structure (some prototyped during discovery)
Sitemap and information architectureSite structure and navigation model
Integration specificationsCDP/CEP, advertising, membership requirements
Analytics event planTracking requirements and reporting structure
Refined project budgetBased on agreed priorities
Risk and dependency registerIdentified risks with mitigation approaches
Performance benchmarksAgreed Core Web Vitals targets and acceptance criteria
Handover requirementsDocumentation, training, and acceptance criteria for sign-off

These deliverables form the brief for development. They are reference documentation throughout the build, not throwaway artefacts.

Discovery is fixed-price because both parties benefit from shared understanding before committing to a larger engagement.

Understanding MoSCoW prioritisation

MoSCoW is a simple framework for deciding what gets built first. It stands for Must, Should, Could, and Won't:

PriorityWhat it means
Must haveEssential for launch. The platform cannot go live without this.
Should haveImportant, but launch is possible without it. Can be deferred if needed.
Could haveNice to have. Stretch goals if we are ahead of schedule.
Won't have (this phase)Out of scope for now. Documented for future planning.

This framework protects the budget. If we hit roadblocks, lower-priority items can be deferred to keep the project on track. If we are ahead of schedule, we tackle stretch goals within the same envelope.

We have prepared an initial WIP MoSCoW prioritisation based on the RFP. This represents our interpretation and should be validated during discovery.

Phase 2: Technical Foundation & Risk Reduction

Approximately 40% of build time

De-risk the project before designing something that might not be achievable.

We tackle technical challenges first:

  • Data model setup (content types, relationships, taxonomy)
  • High-priority integrations
  • Core functionality working end-to-end
  • Content migration running against real data
  • Technical blockers identified and resolved early

We prototype in-browser with real content rather than static mockups. This saves time and ensures outcomes are achievable in the real platform.

If something is going to be difficult or impossible, we find out now.

Phase 3: UX/UI Design & Refinement

Approximately 60% of build time

Design with confidence. The hard problems are solved; the data model is stable.

Designers work with a functioning platform:

  • Real content, not placeholder text
  • Design in Figma for exploration, in-browser for validation
  • UX and UI decisions tested against actual platform behaviour

This phase also includes:

  • Analytics implementation
  • Event tracking
  • Personalisation integration (CDP/CEP hooks)

Design work is grounded in what the platform can actually do, not assumptions that need to be walked back later.

Feedback cycles

Feedback cycles run constantly throughout both phases. We do not disappear for weeks and return with an incorrect implementation. Regular check-ins keep everyone aligned and allow course correction before problems compound.

Phase 4: Sign-off & Acceptance

Formal acceptance against agreed requirements and performance benchmarks defined in discovery. Platform handover includes documentation and training as specified.

Following acceptance:

  • Warranty period: Technical bugs are addressed under warranty
  • Ongoing support: Continues Newism's existing support relationship with Urban List, covering improvements, maintenance, and operational support

Commercial approach

We want to deliver maximum value for your investment. MoSCoW prioritisation makes this possible by focusing effort on what matters most.

This approach protects both parties:

  • If we hit roadblocks: Lower-priority items ("should have") can be deferred to keep the budget intact
  • If we're ahead of schedule: We tackle stretch goals ("could have") within the same envelope

The result is predictable cost with maximum value.

Indicative estimate

PhaseDurationHoursInvestment
Discovery2 weeks80hrs$12,000 (fixed)
Build (prototype, design, development)8-12 weeks480hrs-640hrs$72,000-$96,000
Total10-14 weeks560hrs-720hrs$84,000-$108,000

How this works

The build estimate is a range because RFP requirements are not yet prioritised or fully defined.

Discovery produces:

  1. A prioritised MoSCoW list agreed with Urban List
  2. A refined budget based on what is actually needed for launch

After discovery, we confirm the build budget based on agreed scope. The MoSCoW framework ensures we deliver core functionality within budget, with flexibility to adjust priorities as the project progresses.

What the estimate includes

  • Discovery and requirements refinement
  • UX and UI design (design system, templates, components)
  • Craft CMS development and configuration
  • Content migration (comprehensive, as demonstrated in the working demo)
  • Search implementation (Meilisearch)
  • Integration readiness (CDP/CEP hooks, GA4/GTM, advertising)
  • Staging and production deployment
  • Documentation and handover

What the estimate does not include

The following are outside the core estimate unless explicitly agreed:

  • Full CDP/CEP implementation (we provide integration-ready hooks; platform configuration is the CDP/CEP vendor's responsibility)
  • Ongoing content entry beyond migration
  • Third-party platform costs (hosting, search infrastructure, image CDN)
  • Extensive custom development beyond core platform requirements
  • Post-launch support and maintenance (quoted separately)

Assumptions

This proposal is based on the following assumptions:

Collaboration and feedback

  • Urban List provides timely feedback during design and development phases. Delays in review cycles impact delivery timelines.
  • Key stakeholders (Product, Editorial, Commercial, Creative) are available for scheduled workshops and review sessions.
  • Design approval follows a progressive model rather than a single sign-off gate.

Scope and requirements

  • The RFP describes the desired outcome, but detailed requirements will be refined during discovery.
  • Some requirements are not yet fully defined. We will work with Urban List to clarify these before estimating effort.
  • Priorities may change as the project progresses. Our delivery approach accommodates this, but significant scope changes will impact timeline and budget.

Technical

  • Integration with CDP/CEP partners will be coordinated by Urban List. Newism provides integration-ready hooks; full platform configuration is the partner's responsibility.
  • Existing Google Ad Manager integration will be maintained. Changes to ad configuration are coordinated with Urban List's advertising provider.

Infrastructure

  • Hosting arrangements (Newism-managed or Urban List-managed) will be confirmed during discovery.
  • If Newism provides hosting, infrastructure costs are quoted separately from development.

Risks

Large platform projects carry inherent risks. The following are the most common sources of delay or cost overrun:

Scope uncertainty

Risk: Requirements that appear straightforward in the RFP turn out to be more complex when examined in detail.

Mitigation: Discovery phase to validate requirements before committing to detailed estimates. Prioritisation framework to ensure core functionality is protected.

Feedback delays

Risk: Delays in stakeholder review extend the project timeline and increase cost.

Mitigation: Scheduled review cycles with clear ownership. Progressive approval rather than single sign-off gates.

Changing priorities

Risk: Business priorities shift during delivery, requiring scope changes.

Mitigation: Iterative delivery allows priorities to shift between phases. Changes within a phase are managed through the prioritisation framework. Significant changes are discussed openly and re-estimated.

Integration dependencies

Risk: Third-party integrations (CDP/CEP, advertising, payment) introduce delays or require unexpected work.

Mitigation: Integration-ready architecture. Clear boundaries between Newism's responsibility (hooks and data layer) and third-party vendor responsibility (platform configuration).

Content migration complexity

Risk: Legacy content has inconsistencies or data quality issues that complicate migration.

Mitigation: Newism has deep familiarity with the existing database. The working demo includes a comprehensive migration that validates the approach. Content audit using analytics data identifies high-value content for prioritisation.

Proposed delivery timeline

PhaseDuration
Discovery2 weeks
Build (Phase 2 & 3)8-12 weeks
Sign-off & Acceptance1-2 weeks
Total11-16 weeks

Example: Starting 1 April 2026, go-live would be mid-June to mid-July 2026.

Target go-live window will be confirmed following discovery, based on agreed scope and priorities.

Client references

Dan Kemp

Head of Marketing - easyauto123 / Eagers Automotive

Newism has delivered multiple campaigns for us, always under tight commercial deadlines. They've built a lead generation system that integrates directly with our sales CRM, handling complex routing across 500 dealerships. Even when brand guidelines shifted mid-project, they adapted quickly and kept us on track. The results speak for themselves — measurable conversions that matter to the business.

Samantha Sneddon

Website Optimisation Lead - Hunter Water

A trusted partner for more than six years, consistently delivering tailored solutions through Craft CMS to meet our customers’ needs.

Leonnee Stolker

Marketing Specialist - The PHN

As a marketing specialist at the PHN, working with Newism has been an exceptional experience. Their team is fantastic at navigating complex web development challenges with a clear and efficient process, ensuring that every project runs smoothly from start to finish. Their customer service is second to none, always responsive and proactive in addressing our needs. Beyond technical expertise, Newism brings a strategic mindset to problem-solving, helping us craft solutions that align with our goals. They’re a team you can trust, and I can’t recommend them highly enough.

Carolina Mejia

Group Digital Marketing Manager - Wests Newcastle

Our digital projects span everything from the visually rich Anchorage Port Stephens website, where brand presentation was paramount, through to our membership platform managing 50,000+ members at scale. Newism understands that different projects have different priorities — sometimes it's about creating a stunning visual experience, other times it's about robust systems that handle complex member management and integrations. They've delivered on both.